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Your guide to purchasing ServiceNow services on G-Cloud

Your guide to purchasing ServiceNow services on G-Cloud

From working with numerous council customers, the team at Unifii have been able to map out the key steps to on how best to leverage G-Cloud for purchasing ServiceNow licenses and/or services. We…
25 February 2021
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Can Customer Service Management systems benefit the public sector?

Can Customer Service Management systems benefit the public sector?

When the COVID-19 pandemic hit in 2020, businesses were forced to utilise various technologies in order to adapt to the rapidly changing environment. The surge in WFH meant that businesses needed…
19 February 2021
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ServiceNow’s Paris release: the CSM enhancements you should know about

ServiceNow’s Paris release: the CSM enhancements you should know about

With ServiceNow’s latest software release, Paris, we can see many exciting new features brought to their already market-leading platform. In my previous blog, we explored the key enhancements…
19 February 2021
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How do we see employee engagement experiences transforming in 2021?

How do we see employee engagement experiences transforming in 2021?

Now we have finally entered 2021, reflecting on an eventful year is inevitable as we think about bringing our strategies into motion for this year. The out-break of COVID-19 completely altered the…
5 February 2021
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Unifii are now a supplier for ServiceNow on HEAnet

Unifii are now a supplier for ServiceNow on HEAnet

We are excited to announce today that Unifii has partnered with HEAnet, Ireland’s National Education and Research Network, to supply IT Service Management solutions via ServiceNow to institutions…
29 January 2021
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Employee Spotlight - Shlomo Da Costa

Employee Spotlight - Shlomo Da Costa

Hi, I’m Shlomo! I have been working at Unifii for over three years now, starting as an intern initially, and I have completed numerous implementations on the ServiceNow platform to date. 
7 January 2021
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ServiceNow’s Paris release: the enhancements you should know about

ServiceNow’s Paris release: the enhancements you should know about

With ServiceNow’s latest software release, Paris, we can see many exciting new features and enhancements brought to their already market-leading platform. 
25 November 2020
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